“I attended a case managers’ day at Dorset Orthopaedic and as I learnt all about how they work, I thought of a new client and wondered if they could help her. My client had a lot of fear and uncertainties about attending Dorset Orthopaedic, which I was able to help with in part following the case managers’ day.
Once my client arrived at Dorset Orthopaedic she was met by friendly staff who immediately put her at ease. Time was taken to listen to her and everything was explained to her. My client quickly felt reassured by the staff and developed a rapport and trust with Beth the physio and Dawn the prosthetist. The team at Dorset Orthopaedic worked hard with my client and together achieved more than I had ever expected or hoped.
I would recommend Dorset Orthopaedic to any case manager looking for somewhere to treat their client, especially those clients who have low confidence and need much more than just prosthesis.”
Rohan Revell, Expert Witness and Case Manager, Harrison Associates
"In my 15 years as a case manager, my associates and I have referred many clients to Dorset Orthopaedic. I would say their service level has never been better.
A dynamic team balanced well by a high level of compassion. Listening skills are everything and that shows in the way client goals are met and by the regular feedback and information I am provided with which influences how effectively I can manage a large team of rehab professionals.
The residential rehabilitation option has often proved advantageous in making up a lot of rehabilitation ground; achieving goals that may otherwise take several weeks to achieve even with the best clinicians on board. This is also a very helpful option where logistics prove challenging."
Rebecca Clemence, Case Manager and Director of Services, Rehabilitation Potential
“I find Dorset Orthopaedic and their team to be excellent, helpful, receptive and knowledgeable. They are particularly good at engaging the client and making them feel that there is something out there that can help them, which in turn makes the client more determined to succeed. Dorset Orthopaedic meets targets and will often go the extra mile.”
Case Manager Helen Downes, Rehab Jigsaw
“I was very happy with Dorset Orthopaedic and wouldn’t hesitate to use them again. For me, the true measure of a supplier comes down to my client’s experiences with them. My client has consistently spoken highly of Dorset Orthopaedic and I am very hopeful that he will return to a good level of mobility with their help.”
Case Manager Joanne Blackwell, HCML
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